There are four different access points in OW Voices: Administrator, Moderator, Observer and Participant. Each access has different objectives and functionalities within the Community. Below, you can learn more about the Administrator's functions.
Administrator
The Administrator user has access to the most functionality in the community. That is, the Administrator will be able to make all changes and interactions within the Community. Admin accounts will be created by the OW Voices Support team. Learn more about administrators' first access.
The Administrator can perform creation and management functions within a community, such as creating communities, adding participants and managing the access of other operators.
The Administrator is also responsible for creating the segmentations that may be required for a community and defining the logics and conditions used.
It is important that this access is made available responsibly to those who have already had contact with the user training provided by the OW Voices Support team.
ADMINISTRATOR TOOLS
- Admin
- Activities
- Forum
- Reports
Admin
The Administrator's main tool is the “Admin” menu located in the top right corner next to the community notifications, with the following functionalities:
- Privacy: Edit users' Privacy Permissions.
- Community: create segmentation - an important tool for targeting samples - and view the Community's entire history of actions
- Moderation: Add and Manage Operators, such as new Administrators, Moderators and Observers
- Personalize: customize the Community's visual identity and change the study's Terms and Policies
- Participant: Add and Manage Participants for the study
Activities
In the “Activities” menu, the Administrator can both view a list of all the activities scheduled in the community and create new activities. In each activity, the Administrator can perform other functions such as creating and editing tasks, editing activity settings, as well as deleting and copying activities. Learn more about what an activity is and how to create activities.
Forum
In the “Forum” menu, the Administrator can create posts, interact with participants by liking their replies or answering their comments. Learn more about the Discussion Forum.
Reports
In the “Reports” menu, the Administrator will be able to view the answers, media, graphs and transcripts for each activity and task, as well as export all this content using the filters. You can also use this menu to make comments and delete participants' answers. Learn more about exporting data.
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