In Account Settings, you can update your name, profile picture and password, and check the platform terms. For participants, this area also lets you add a cellphone number to receive WhatsApp notifications and request data deletion.

Contents

• How to access
• Personal info
• Profile picture
• Cellphone and WhatsApp (participants)
• Reset password
• Platform terms
• Manage data (participants)

How to access

Click your photo or initials in the bottom-left corner of the side menu and select “Account Settings”.

For participants, the menu also shows the “Notification preferences” option.

Personal info

In Personal info, you can change your Name. Your registered Email and Username are shown for reference only.

The registered email cannot be changed.

Profile picture

To change your picture, click the pencil icon over your current photo and select the image you want.

In the “Adjust image” window, you can zoom, rotate, center or undo adjustments. Then click “Confirm”, or “Use original” to keep the image unchanged.

Cellphone and WhatsApp (participants)

Participants can add a cellphone number to receive alerts about new activities and updates about their participation on WhatsApp. Select the country code, enter the number and click “Validate”. If you prefer not to provide your number now, check “I prefer not to provide my WhatsApp number now”.

Until the number is validated, the “New! Complete your profile” notice is shown at the top of the page.

Reset password

To change your password, fill in the “Password” and “Confirm password” fields. Your password must have at least 8 characters, at least 1 uppercase letter, 1 lowercase letter and 1 special character (for example: @, # or !).

After making any changes, click “Save changes”.

Platform terms

Click “Platform terms” to read the Norstat Voices Privacy Policy and Terms of Use at any time.

Manage data (participants)

Participants can click “Manage data” to request the deletion of their data. In the Communities tab, you can delete your data from a specific community without closing your account.

In the My account tab, “Delete my account” closes your account and removes your data from all communities at once.

Data deletion is permanent. Please review carefully before confirming.